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NECS Works was established to
support small to medium size
business owners and managers in
Gateshead AND Newcastle

NECS have over 11 years’ experience of helping people in the north east improve their mental wellbeing. Through the work that we have done we have recognised that helping employers in the North East improve the mental wellbeing of their staff can benefit the company.

The facts are stark – 70 million working days are lost each year due to mental ill health. This costs employers £30 billion pounds. Astonishingly 50% of this cost is due to employees actually being at work while experiencing mental health problems because they are not as effective as they should be. (Source: Chartered Institute of Personnel Directors, 2016).

The impact of these figures may well be able to be managed in a large company who have lots of resources, but small and medium companies will feel the impact quickly and it could affect the service they deliver and the profit they make. When you add to that, staff awaiting treatment with the NHS can wait up to 18 weeks, you can see that the impact on your business of someone experiencing problems could be huge.

If you think it’s not your problem as an employer, think how hard it would be to manage if your staff were in conflict (37% of people with mental health problems are more likely to get into conflict with colleagues. 85% find it more difficult to concentrate – so what happens when they don’t concentrate? Lack of concentration could lead to loss of productivity or, more seriously accidents.

64% of people take longer to do tasks – leading to lack of output and potentially frustration if they are facing customers or colleagues who need things done quickly.

One of the most worrying figures for all businesses should be that 48% of people experiencing mental ill health are less patient with customers or clients. It is always much cheaper to keep an existing customer than to find new ones, but what if a once loyal customer has been at the receiving end of impatience from a member of your team? Who might they tell? How might it damage your business? News of poor service spreads fast on social media.



What is mental health?

It’s talked about a lot, and one in four people a year experience it – but what does mental ill health actually mean?

Mental health is a state of well-being in which the individual realises his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully and is able to make a contribution to his or her own community. (World Health Organisation)

So, mental ill health means that people can’t cope with the normal stresses of life and can’t work productively. Some stress is good for us – but constant stress every day from all angles can wear us down. Changes of work patterns, too much work, family problems, money worries, bereavement and illness can all have an impact on the stress someone is feeling. If that is piled on day after day, they may get to a stage where they feel stressed, anxious or depressed. That’s when their work starts to suffer and relationships with the people around them are affected.

People who are stressed may turn to alcohol, drugs, or gambling to cope with their problems and obviously these things can increase the impact.

If you know your organisation is facing change then getting help early can give your staff some coping mechanisms to help them before the stress starts to kick in. If you know someone is facing problems outside of work, encouraging them to talk about things and be open about the problems may stop the problems escalating and affecting their work in the future.

Take a look at the services we offer and see how we can help you work with your staff to prevent mental ill health.

What support do you need?

As a manager it’s sometimes difficult to know what support you need in an organisation. If there are tensions building up and conflict between team members then you may not be able to put your finger on the real cause of the problem but you know something is wrong.

NECS Works can help you get the support that will help your team quickly by conducting a review for you. We talk to you and your team to get a better understanding of what is going on and then we can formulate the best options for you. It might be that your team need some resilience training, some of your managers may need supervision or individuals may need coaching or counselling. We will take the time to really understand you and what your organisation needs to get it working effectively again.

We will give you a costed recommendation of services and you can then choose to take them all or some of them. If you have a particular budget to work to then we will make sure our recommendations stick to that.

If you would like to book your free review with our Business Development Manager, Carol Walker, click this link to choose a time to suit you

Alternatively call the office on 0191 440 8127 or email


Can counselling help me?:

• 91% of our clients have said that counselling helped them.
• 98% of our clients said that they would use us again if they needed to
• 98% of our clients would recommend us to a friend

Counselling can help people with a wide variety of issues – including bereavement, depression, anxiety, low mood, stress, phobias, addictions, compulsions and bullying. If you feel that you have no one to talk to about what is happening for you counselling can really help. We all have thoughts which we can be reluctant to reveal or share – counselling gives you an opportunity to discuss them in a safe and non-judgmental environment.


Meet the board

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Meet the team

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“NECS Works have provided valuable support to our staff and managment team.”

John Smith - John Smiths Furniture

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